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Contacts

AstroliQ (astroliq.com) is operated by Individual Entrepreneur (FOP) Valeriia Yevhenivna Oleksiienko, taxpayer ID (RNOKPP) 3838705140, Ukraine.

Email

info@astroliq.com — questions about orders, payments, reports, refunds and your personal data.

If your question is about an order, please write from the email address used for the order and include the order number.

Response times

  • Requests about your personal data — we answer within 30 days (Privacy Policy, section 8).
  • A technical defect in a personal report — if we cannot fix it within 3 working days after you tell us, you are entitled to a full refund (Terms of Use, section 8).
  • Refunds — we refund to the original payment method within 14 days of approving the request (Terms of Use, section 8).

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