Effective date: 15 October 2026
These Terms of Use govern your use of astroliq.com and everything you buy there. By using the site or placing an order, you agree to them. Please also read our Privacy Policy, which explains how we handle your personal data.
1. Who we are
AstroliQ (astroliq.com) is operated by Individual Entrepreneur (FOP) Valeriia Yevhenivna Oleksiienko, taxpayer ID (RNOKPP) 3838705140, Ukraine ("AstroliQ", "we", "us"). Contact: info@astroliq.com.
2. What we offer
- Free tools — the astrocartography map, the map tools and Astro Chat, with the limits shown on the site (for example, a number of free city checks per day or one free chat question).
- Personal reports — astrology reports in PDF, created for the birth details you provide, in the language you choose.
- Pro and Ultimate plans — a one-time payment for lifetime access to the premium map features (for as long as we operate the service), with full astrocartography reports included (1 report in Pro, 5 in Ultimate). Ultimate also gives a 50% discount on our personal reports. This is not a subscription, and nothing renews automatically.
We may change, improve or discontinue free features at any time. Paid products are provided as described at the moment you buy them.
3. What astrology and AI can and cannot do
Our reports, maps and chat answers are created with the help of artificial intelligence, following the methods of our professional astrologers. They are meant for self-reflection, inspiration and entertainment.
- They are not medical, psychological, legal, financial or other professional advice, and they do not predict the future with certainty.
- Decisions about where to live, work or travel, about relationships, health or money remain yours. Please seek a qualified professional where appropriate.
- AI-generated text may occasionally contain inaccuracies. If you notice an error in a paid report, write to us (see section 8).
4. Age and account
- The site is intended for people aged 16 and over. To make purchases, you must be at least 18 or have the permission of a parent or legal guardian.
- When you create an account, give accurate information and keep your password safe. You are responsible for activity in your account.
- If you enter another person's birth details, you must have their permission.
- We may suspend or close accounts that break these Terms.
5. Orders, prices and payment
- Prices are shown in your currency, converted from our base prices. The amount you pay is shown before payment.
- Payments are processed by monobank (Universal Bank, Ukraine). Depending on your card and currency, the charge may be made in another currency, and your bank may add a conversion fee.
- A contract between you and us is concluded when your payment is confirmed. We send an order confirmation by email.
6. Delivery
- Personal reports are delivered within 24–48 hours after payment, usually much sooner: by email with a personal download link and in your account.
- Pro and Ultimate plans are activated immediately after payment; you can order the included reports from your account at any time.
- Please make sure your email address is correct and check your spam folder. If your report has not arrived within 48 hours, write to us.
7. Immediate delivery of digital content
Our products are digital content made specially for you. By placing an order, you ask us to start creating it immediately, and you confirm that you lose the statutory right of withdrawal once a report has been delivered to you. This does not affect the refunds described in section 8.
8. Refunds
Personal reports. You are entitled to a full refund if:
- the report has not been delivered within 48 hours after payment; or
- the report has a technical defect (for example, the file does not open, it is in the wrong language, or it was calculated for data different from what you entered) and we cannot fix it within 3 working days after you tell us.
If you entered incorrect birth details yourself, write to us within 7 days of delivery and we will regenerate the report once with the corrected data, free of charge. Once a report has been delivered, we do not refund it because you disagree with the astrological interpretation or have changed your mind.
Pro and Ultimate plans. You can request a full refund within 30 days of purchase, without giving a reason, as long as you have not yet received any of the reports included in the plan. Once an included report has been delivered, the plan is refunded only under the rules for personal reports above.
How to request a refund. Write to info@astroliq.com from the email address used for the order and include the order number. We refund to the original payment method within 14 days of approving the request. Your bank may need a few extra days to show the money in your account.
9. Your use of the site and our content
- Reports, texts, maps, designs and software on the site belong to AstroliQ or its licensors.
- You may use your reports and the maps you download for personal, non-commercial purposes, including sharing them with friends. You may not resell, publish or distribute them commercially.
- Do not misuse the site: no scraping, automated or bulk requests, attempts to bypass limits or access controls, reverse engineering, or any unlawful use.
10. Liability
- We work hard to keep the site accurate and available, but we provide it "as is" and cannot guarantee that it will always be error-free or uninterrupted.
- We are not responsible for decisions you make based on astrological content.
- Our total liability for any paid product is limited to the amount you paid for it.
- Nothing in these Terms limits liability that cannot be limited by law, or your mandatory rights as a consumer.
11. Changes to these Terms
We may update these Terms. The effective date at the top always shows the current version. Orders are governed by the version in force at the moment of purchase.
12. Law and disputes
These Terms are governed by the law of Ukraine. If you are a consumer living in the European Union, you also keep the protection of the mandatory consumer law of your country. If you have a complaint, please write to us first — most issues can be solved quickly. You can also contact the consumer protection authority of your country.
13. Contact
Individual Entrepreneur (FOP) Valeriia Yevhenivna Oleksiienko, taxpayer ID (RNOKPP) 3838705140, Ukraine
Email: info@astroliq.com